Privacy policy

Crouco Agencia de Suscripción does not offer services requiring registration. To obtain an account providing access to our different private services, you must receive express authorisation approved by the company. To be able to provide you with a broad range of services, the categories of data we gather are as follows:

Information you provide: To submit a query using our website form, no registration is required, but you will need to supply us with some personal details (name, email address, and account password, etc.) so that we can provide a proper response to your requests. CROUCO will never ask you for personal passwords or important personal data such as credit card or bank account details for any of the services offered on our website.

Queries: CROUCO reserves the right to use the data submitted and collected in our forms for internal statistical, database, internal advertising and contact purposes. Under no circumstances shall CROUCO allow this information to be sent to third parties or use it for advertising purposes not associated with the company itself.

Cookies: No cookies are used on this website and none need to be activated to use it properly. Any information saved in this regard depends upon the personal configuration of each user browsing it.

Registry information: All data submitted is stored on CROUCO servers, personal servers administered by company staff. Additionally, the company DINAHOSTING S.L., which has been contracted for website hosting services, may also store data in this regard. Should you have any doubts, you can access the text explaining its data protection policy.

User communications: when you send CROUCO email messages or other communications, we could keep them to process your queries, respond to your requests and improve our services.

Affiliated CROUCO services on other sites: All CROUCO services are to be found in their entirety on this website. The company shall not be answerable for any access from any other website not approved by CROUCO.

Platforms: Our services are designed to be viewed using any kind of browser or device. If you find an error that you feel we should be made aware of, please don’t hesitate to contact our technical service.

Links: CROUCO accepts no responsibility for the content of any third-party websites to which it provides links. As a Lloyd’s underwriting agency, CROUCO has permission to publish the relevant link on its website and use its logo.

Other websites: this Privacy Policy is solely applicable to CROUCO’s own services. We have no control whatsoever over websites shown as user errors, external links or search results containing the CROUCO name but that do not link to our website. These independent sites may send their own cookies or files to your device, gather data or request that you submit personal data.

CROUCO shall carry out the processing of the personal data solely in accordance with the provisions of this Privacy Policy or in any additional notifications included in certain services. If you do not wish your data to be used for the purposes defined in this section, please send an email to  info@crouco.com, indicating the message header ‘Unsubscribe from services’, with your full name, ID card number and reason.

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